September 22, 2025

The Centre, which was launched on 11 July, will investigate how care is accessed, how patients experience their treatment, how resources can be used more efficiently and how systems can be improved. This information will be used to drive system-level improvements in healthcare delivery, informed by everyday patient experiences.
Health services research can generate evidence to enable better designed cost-effective models of care. Central to health services research is data, and according to Professor Thursky, data will be the number one priority of the Centre, with an initial focus on implementing patient reported outcome measures (PROMs) across Peter Mac.